Frequently Asked Questions
Everything you need to know about your Hobbii home and craft orders.
How long does shipping take for my order?
Standard shipping usually takes 3-7 business days within the continental US. You will receive a tracking number via email as soon as your package leaves our warehouse.
What is your return policy for home decor and yarn?
We offer a 30-day return policy for all unused and unopened items in their original packaging. Please note that digital patterns are non-refundable.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Are the colors of the products accurate on the website?
We strive to display product colors as accurately as possible; however, please note that colors may vary slightly depending on your monitor settings and dye lot variations.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location.
How can I track my package?
Once your order is shipped, you will receive a confirmation email with a direct link to the carrier's tracking page to monitor your delivery progress.